At Boygar’s, we're not just creating a brand; we're crafting a lifestyle, a legacy, and an experience that defines luxury in Georgia. We are looking for exceptional individuals to join us as Junior Client Advisor and become the faces of Boygar’s.
- Be the first
- Be Kind
- Be Passionate
- Be Part of our Family
Your Role as a E-commerce Specialist:
The E-commerce Specialist will be responsible for managing online sales through e-commerce platforms, collaborating closely with Client Advisors, and enhancing customer engagement.
Your Responsibilities Include:
E-Commerce Strategy & Execution
Implement and oversee e-commerce initiatives to drive online sales and customer engagement.
Monitor traffic acquisition, conversion rates, and performance KPIs.
Optimize product categories, site navigation, and merchandising strategies to improve user experience and maximize online visibility.
Ensure proper product representation online — photos, descriptions, tags, and categorization.
Content & Merchandising Management
Maintain and refresh homepage banners, static product sections, seasonal menus, and lookbooks.
Write and supervise compelling product descriptions and promotional content.
Collaborate with the Creative Assistant and Marketing Team on campaign content and visual merchandising projects.
Client Experience & Remote Sales Support
Act as a key link between distant/online customers and Client Advisors.
Train and oversee Client Advisors' digital communication, ensuring excellence in tone, accuracy, and timeliness.
Monitor KPIs related to distant sales: pool size, conversions, preferences, and delivery experience.
Order & Fulfilment Management
Process and monitor online orders, returns, and exchanges.
Supervise order assembly, packaging, and dispatching to ensure timely delivery and quality standards.
Coordinate with warehouse and logistics to manage stock accuracy, bookings, product movement, and delivery routes.
Manage client reservations and ensure availability of reserved items in-store or online.
Logistics & Payment Oversight
Coordinate with courier partners and optimize delivery conditions based on service and cost.
Ensure accurate handling of financial transactions — acquiring, returns, reimbursements, and closing of daily shifts.
Check carrier expenditure reports and collaborate with Stock Keepers on process accuracy.
Website Optimization & UX
Continuously improve UX/UI through collaboration with IT: filters, product blocks, recommendations, and interface tools.
Track competitor websites, trends, and tools in e-commerce within Georgia and globally.
Raise and define technical requirements for web development related to e-commerce, logistics, and warehouse needs.
Data & Reporting
Analyse user behaviour, conversion rates, and return metrics to define actionable strategies.
Maintain accuracy and cleanliness of e-commerce data across systems and platforms.
Assist during peak seasons with data entry and support the digital operations team.
Education
Professional education with a focus on usiness, marketing, Digital marketing, Sales or related field
Professional experience
Proven experience in e-commerce management or a related role.
Proficiency in e-commerce platforms and online sales strategies.
Strong understanding of customer engagement and user experience.
Excellent written and verbal communication skills.
Analytical mindset with the ability to interpret data and make informed decisions.
Creative thinking and the ability to design engaging content.
Customer-focused and a commitment to delivering outstanding service.
Very good knowledge of Georgian and English (both written and verbal), Russian is an asset
Who we are:
Boygar’s is not just a brand; it's a testament to our deep-rooted origins, a beacon of innovation, and a pledge to our clients and employees. Our founders envisioned a team that would stand the test of time, a place where people would take pride in working for generations.
Join us on an exhilarating voyage to redefine luxury in Georgia. You will learn, grow, work passionately, and experience the joy of bringing your passion to your work daily. Be part of our mission. Let your passion be your compass on an exciting journey with Boygar’s.
Together, we'll create a new era of luxury in Georgia.
Apply Now: Let your passion lead the way to an exciting new future with Boygar's.